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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Kathy Mullenbach

Kathy Mullenbach

August 23, 2025

5  out of  5
rating by Kathy Mullenbach
"Need insurance of any kind, or personalized attentive service? Look no further than Mike McNIcholas and his associates. We are so impressed by the level of professionalism and competence we receive. Big shout out to Zach Rasmussen in the front office. He's very patient and helpful. 5+ stars to this agency!"
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Jennifer Caruso

August 21, 2025

5  out of  5
rating by Jennifer Caruso
"I’ve always had great customer service! Today I called about some changes I needed and Cindy had it handled it immediately."
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Crystal B

August 20, 2025

5  out of  5
rating by Crystal B
"Thank you Cindy!! I have had a lot of transition in my life lately and Cindy is there taking care of me every step of the way. Always kind and willing to help me with whatever I need. She is such an asset to Mike’s office! They are luck to have you Cindy!"
We responded:
"Crystal-Thank you for letting us be your "good neighbor" over the years : ) "
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Carolyn R

August 18, 2025

5  out of  5
rating by Carolyn R
"Brett was amazing to work with! Highly recommend him!"
We responded:
"Thank you Carolyn....its been a pleasure to be of service to you over these last 20+ years...."
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Matt Denney

August 15, 2025

5  out of  5
rating by Matt Denney
"Mike McNichilas' Team has always been outstanding in customer service! Absolutely love this team!"
We responded:
"This makes our day! Thanks Matt!"
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Karla Marks

August 14, 2025

5  out of  5
rating by Karla Marks
"Thanks for the great service Brett! Changing auto policies was easy."
We responded:
"Thanks Karla!!"
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Karen Elliott

August 13, 2025

5  out of  5
rating by Karen Elliott
"Mike McNicholas at State Farm Insurance values my business. I know this with his willingness to work with me through a financial challenge I am facing. Thank you for working with me on my payment date so I stay insured and safe in your hands!! I needed this help. Thank you for all you do for me and others!!"
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Stuart Weyforth

August 8, 2025

5  out of  5
rating by Stuart Weyforth
"I worked with Brett Callarman, an associate of Mike McNicholas. Brett was easy to talk to and easy to get ahold of. He understood all my insurance needs. I would recommend Brett to anyone."
We responded:
"Thank you for noticing!! We love Brett too"
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Danah Kashica Parado

August 7, 2025

5  out of  5
rating by Danah Kashica Parado
"I had a great experience transferring my auto insurance with Brett! He was incredibly helpful and knowledgeable. What I appreciated most was his responsiveness transparency — quick to return calls and happy to answer all my questions without any pressure. Brett helped me find the best coverage at a very reasonable rate. The process was smooth from start to finish."
We responded:
"Thank Danah! Brett does a great job helping our new customers : )"
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Brad Kriener

August 7, 2025

5  out of  5
rating by Brad Kriener
"Great Service"
We responded:
"thanks Brad! We appreciate your business"
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Elijah Forshee

July 24, 2025

5  out of  5
rating by Elijah Forshee
"Brett was amazing to work with. Made the insurance process quick and easy. He even contacted my previous insurance to cancel my premium!"
We responded:
"Thanks Elijah! Welcome to our agency!"
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jessica Plummer

July 18, 2025

5  out of  5
rating by jessica Plummer
"Brett is a very personable person! He is patient and kind and respectful! Thank you for your help!"
We responded:
"We appreciate your business...Thanks Jessica!"
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Jim L

July 16, 2025

5  out of  5
rating by Jim L
"I recently changed over to State Farm and working with Brett has been a joy. He answered all my questions and is very knowledgeable. I don't even live close to Springfield but working with someone like Brett and this office was worth going out of town for."
We responded:
"thanks Jim! Glad we could help...stop by any time!!"
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Shelby S.

July 8, 2025

5  out of  5
rating by Shelby S.
"Brett is so helpful and makes everything SO easy. I love State Farm."
We responded:
"Thanks Shelby! We appreciate your trust in us!"
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Jennifer Stewart

July 7, 2025

5  out of  5
rating by Jennifer Stewart
"Brett was very informative and courteous. I highly recommend Brett for any future customer!"
We responded:
"Thank you so much for the positive feedback!! Brett has been with us for years and does a great job!"
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Penny Grizzle

July 1, 2025

5  out of  5
rating by Penny Grizzle
"Changing companies was very hard for me. I’ve been with my last company for 30 years. Brett made me feel very comfortable and was very clear in his explanation of things. He was very patient and helpful."
We responded:
" You make us feel young! Our agency has only been here 25 years! Thank you for your trust and welcome to our Agency!!"
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Hunter Hamilton

June 30, 2025

5  out of  5
rating by Hunter Hamilton
"Cindy was a big help! Thanks for your timely service!"
We responded:
"Thank you Hunter!! We appreciate your feedback"
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davidfischerdds

June 23, 2025

5  out of  5
rating by davidfischerdds
"Excellent, friendly, and efficient service when adding a vehicle to our policy!"
We responded:
"Thank you! Congratulations on your new car...SHARP!!"
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Jeremy Smith

June 20, 2025

5  out of  5
rating by Jeremy Smith
"Cindy and Mike are awesome! Always fast and polite, they never hesitate to answer any questions I have. They make having everything I own from my house to my motorcycle easy to cover!"
We responded:
"thanks Jeremy! So glad we can be helpful!"
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Cory Fanning

June 20, 2025

5  out of  5
rating by Cory Fanning
"I love working with Mike and his team. Cindy is always a joy to speak to and handles my needs accurately and efficiently! I’ve had other companies try to beat my current auto and home rates and no one can. Thanks guys!"
We responded:
"Thanks Cory!!"
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THAT ONE GUY

May 2, 2025

5  out of  5
rating by THAT ONE GUY
"I got a cancelation notice for my house insurance which apparently was because the payment got to whoever gets it late & then a few days later I got a $10 late fee that I disagreed with. So I called & talked to Cindy & almost before I expect my concern Cindy was fixing the issue. Her customer service is something you can't get much now-a-days. She deservices a raise"
We responded:
"Thanks Glen, We appreciate the kind notes!! Cindy does a great job, thank you for noticing!"
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Shawn Patrick

May 2, 2025

5  out of  5
rating by Shawn Patrick
"Outstanding support and communication. Cindy is a valuable asset. Very knowledgeable in the insurance details."
We responded:
"Thanks Shawn! Cindy's experience is so helpful to our customers thank you for noticing!"
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christina hermanek

April 16, 2025

5  out of  5
rating by christina hermanek
"They were less than our USAA! Brett was great to work with. Highly recommend!"
We responded:
"So sorry for the late response but Thanks Christina! We appreciate your business and welcome to our agency : )"
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Jillian Capriotti

April 16, 2025

5  out of  5
rating by Jillian Capriotti
"Zach and Brett were great! They were very friendly and ensured I understood what I needed to do to set up my Drive Safe and Save. They reached back out to me to see if there was any progress with the issues that were occurring for DSS. Thank you!"
We responded:
"Thanks Jillian, Sorry for the late response glad we could help explain Drive save and save and help save you some $$"
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Phil Hermanek

April 16, 2025

5  out of  5
rating by Phil Hermanek
"Brett did a great job!"
We responded:
"Thanks Phil, We appreciate your trust"
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Nan Pervinich

April 10, 2025

5  out of  5
rating by Nan Pervinich
"Brett helped me with my Drive Safe and Save and made sure my policies were in order!"
We responded:
"Wonderful to hear!! Glad to help!"
Profile photo of Andrew Shackelford

Andrew Shackelford

April 3, 2025

5  out of  5
rating by Andrew Shackelford
"Cindy assisted me in filing a claim, something that I have no experience with. She was a pleasure to work with and made the process quick and painless."
We responded:
"Claim time can be scary, glad we could help make it as 'painless' as possible"