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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Jadean Dirks

Jadean Dirks

September 10, 2025

5  out of  5
rating by Jadean Dirks
"Cindy is great to work with!"
We responded:
"thanks Jadean!! we are grateful to have your trust for so many years!"
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Fidah

September 10, 2025

5  out of  5
rating by Fidah
"Ms. Cindy was so helpful and knowledgeable! I was having issues making a payment and Ms. Cindy was so kind to process my payment over the phone. It was so easy and hassle free! All the agents here are great and they always go out of their way to help their customers! Thank you all!"
We responded:
"You made our day!! Thank you Fidah!!!!!!"
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Megan Smith

September 9, 2025

5  out of  5
rating by Megan Smith
"Brett was friendly and knowledgeable. Very reasonable price as well. Happy to be back with State Farm!"
We responded:
"We're so glad to have you back!"
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ethan carriger

September 5, 2025

5  out of  5
rating by ethan carriger
"Very professional and polite. Also much cheaper than Allstate and good people skills"
We responded:
"thanks Ethan! Welcome to our agency....call us with anything else you need"
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amanda dodson

September 3, 2025

5  out of  5
rating by amanda dodson
"Brett Callarmen was very polite & got me a pretty good rate. I recommend state farm & Brett."
We responded:
"thanks Amanda!!"
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Kenny Gand

September 2, 2025

5  out of  5
rating by Kenny Gand
"Cindy is always so helpful and knows her stuff"
We responded:
"Glad we could help! Hope the fish are still biting : ) "
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Camille Novy

August 28, 2025

5  out of  5
rating by Camille Novy
"My CRV was backed into at Target parking lot, denting/cracking paint. It was an unwitnessed event. Called State Farm that same day. Brett was great instructing me to get an estimate and then contact him back. Brett has been very helpful instructing how to proceed, He even initiated the claim phone call. I really appreciated everything he did, and would not hesitate to recommend Brett, at State Farm"
We responded:
"Thank you Camille!! Glad we could get things started for you before the holiday weekend! "
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sara seaton

August 25, 2025

5  out of  5
rating by sara seaton
"This State Farm location is great, they have always been helpful no matter what I’ve needed. I’ve added vehicles, taken vehicles off, added driver’s, taken off driver’s, needed a tow truck, needed assistance during my son’s wreck….they have always been nothing but helpful. I think my rates are competitive among other insurance companies. I will always recommend State Farm and this location!! Cindy is amazing!! 10/10 ⭐️"
We responded:
"thanks Sara, So glad we could help!!!"
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Bryana Lee

August 25, 2025

5  out of  5
rating by Bryana Lee
"Cindy was amazing!"
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Kathy Mullenbach

August 23, 2025

5  out of  5
rating by Kathy Mullenbach
"Need insurance of any kind, or personalized attentive service? Look no further than Mike McNIcholas and his associates. We are so impressed by the level of professionalism and competence we receive. Big shout out to Zach Rasmussen in the front office. He's very patient and helpful. 5+ stars to this agency!"
We responded:
"Thank you so much!! "
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Jennifer Caruso

August 21, 2025

5  out of  5
rating by Jennifer Caruso
"I’ve always had great customer service! Today I called about some changes I needed and Cindy had it handled it immediately."
We responded:
"Wonderful! So glad we could be helpful and make your changes as easy as possible!!"
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Crystal B

August 20, 2025

5  out of  5
rating by Crystal B
"Thank you Cindy!! I have had a lot of transition in my life lately and Cindy is there taking care of me every step of the way. Always kind and willing to help me with whatever I need. She is such an asset to Mike’s office! They are luck to have you Cindy!"
We responded:
"Crystal-Thank you for letting us be your "good neighbor" over the years : ) "
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Carolyn R

August 18, 2025

5  out of  5
rating by Carolyn R
"Brett was amazing to work with! Highly recommend him!"
We responded:
"Thank you Carolyn....its been a pleasure to be of service to you over these last 20+ years...."
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Matt Denney

August 15, 2025

5  out of  5
rating by Matt Denney
"Mike McNichilas' Team has always been outstanding in customer service! Absolutely love this team!"
We responded:
"This makes our day! Thanks Matt!"
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Karla Marks

August 14, 2025

5  out of  5
rating by Karla Marks
"Thanks for the great service Brett! Changing auto policies was easy."
We responded:
"Thanks Karla!!"
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Karen Elliott

August 13, 2025

5  out of  5
rating by Karen Elliott
"Mike McNicholas at State Farm Insurance values my business. I know this with his willingness to work with me through a financial challenge I am facing. Thank you for working with me on my payment date so I stay insured and safe in your hands!! I needed this help. Thank you for all you do for me and others!!"
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Stuart Weyforth

August 8, 2025

5  out of  5
rating by Stuart Weyforth
"I worked with Brett Callarman, an associate of Mike McNicholas. Brett was easy to talk to and easy to get ahold of. He understood all my insurance needs. I would recommend Brett to anyone."
We responded:
"Thank you for noticing!! We love Brett too"
Profile photo of Danah Kashica Parado

Danah Kashica Parado

August 7, 2025

5  out of  5
rating by Danah Kashica Parado
"I had a great experience transferring my auto insurance with Brett! He was incredibly helpful and knowledgeable. What I appreciated most was his responsiveness transparency — quick to return calls and happy to answer all my questions without any pressure. Brett helped me find the best coverage at a very reasonable rate. The process was smooth from start to finish."
We responded:
"Thank Danah! Brett does a great job helping our new customers : )"
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Brad Kriener

August 7, 2025

5  out of  5
rating by Brad Kriener
"Great Service"
We responded:
"thanks Brad! We appreciate your business"
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Elijah Forshee

July 24, 2025

5  out of  5
rating by Elijah Forshee
"Brett was amazing to work with. Made the insurance process quick and easy. He even contacted my previous insurance to cancel my premium!"
We responded:
"Thanks Elijah! Welcome to our agency!"
Profile photo of jessica Plummer

jessica Plummer

July 18, 2025

5  out of  5
rating by jessica Plummer
"Brett is a very personable person! He is patient and kind and respectful! Thank you for your help!"
We responded:
"We appreciate your business...Thanks Jessica!"
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Jim L

July 16, 2025

5  out of  5
rating by Jim L
"I recently changed over to State Farm and working with Brett has been a joy. He answered all my questions and is very knowledgeable. I don't even live close to Springfield but working with someone like Brett and this office was worth going out of town for."
We responded:
"thanks Jim! Glad we could help...stop by any time!!"
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Shelby S.

July 8, 2025

5  out of  5
rating by Shelby S.
"Brett is so helpful and makes everything SO easy. I love State Farm."
We responded:
"Thanks Shelby! We appreciate your trust in us!"
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Jennifer Stewart

July 7, 2025

5  out of  5
rating by Jennifer Stewart
"Brett was very informative and courteous. I highly recommend Brett for any future customer!"
We responded:
"Thank you so much for the positive feedback!! Brett has been with us for years and does a great job!"
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Penny Grizzle

July 1, 2025

5  out of  5
rating by Penny Grizzle
"Changing companies was very hard for me. I’ve been with my last company for 30 years. Brett made me feel very comfortable and was very clear in his explanation of things. He was very patient and helpful."
We responded:
" You make us feel young! Our agency has only been here 25 years! Thank you for your trust and welcome to our Agency!!"