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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Leah Jackson

November 21, 2023

5  out of  5 rating by Leah Jackson
"I was recently in a car accident that totaled my car and every time I have to call the office with a question Cindy helps me fully. I never get off the phone still questioning the process."

Jayme Siemer

November 21, 2023

5  out of  5 rating by Jayme Siemer
"Great, proactive service provided by Mike and Cindy!"

Cassidy Jones

November 21, 2023

5  out of  5 rating by Cassidy Jones
"Brett was able to help me pay my bill a week earlier. He was very nice and gave me a good laugh. Happy to be with this business."

David Wild

November 17, 2023

5  out of  5 rating by David Wild
"If I have issues I contact Cindy and she so helpful"


November 10, 2023

5  out of  5 rating by legacy
"Very confident with the information he is providing and over a great experience!"


November 10, 2023

5  out of  5 rating by Biomage
"After a summer of terrible weather, we had multiple claims for our home and vehicles. Cindy called every week to make sure their was consistent progress on all of our claims. Outstanding service from Mike McNicholas' office."

john mizeur

November 7, 2023

5  out of  5 rating by john mizeur
"Cindy was very pleasant and knowledgeable. An asset to this agency."

Mike Prigge

October 30, 2023

5  out of  5 rating by Mike Prigge
"Always the best customer service"

Alberto Ventura

October 27, 2023

5  out of  5 rating by Alberto Ventura
"Fast and efficient."

Lucresia Beler

October 20, 2023

5  out of  5 rating by Lucresia Beler
"Cindy is amazing!! Very respectful and will figure things out! Thanks for your help!"

Parley Chatwin

October 18, 2023

5  out of  5 rating by Parley Chatwin
"Brett was expedient, patient, and helpful."

Sam Fox

October 17, 2023

5  out of  5 rating by Sam Fox
"Thank you, Mike and Cindy for always being so accommodating to all my insurance needs!"

Alexis Cook

October 16, 2023

5  out of  5 rating by Alexis Cook
"Brett was definitely helpful and very understanding highly recommend him"

Heather Workman

October 13, 2023

5  out of  5 rating by Heather Workman
"Brett has been great . Prompt and courteous and has a positive attitude. Very delightful while paying my bill. I moved to a different state and I will stay with Mike McNicholas and his State Farm Team because I have never encountered anything that would make me search elsewhere. Thank-you for always taking time to meet the customers needs and answering questions and explaining things."

Kamren Johnson

October 10, 2023

5  out of  5 rating by Kamren Johnson
"Mike is very helpful."

paul stocker

October 9, 2023

5  out of  5 rating by paul stocker
"Cindy is awesome! She is professional, prompt, knowledgable, easy to work with."

Rick Dean

October 4, 2023

5  out of  5 rating by Rick Dean
"Brett was very informative and just a pleasant person to talk to 5 star!"

Jessica Tuttle

October 3, 2023

5  out of  5 rating by Jessica Tuttle
"Cindy is great! It’s like talking to a friend… easy, familiar, and very helpful! I feel secure knowing I have my car and home insured with Mike and his team."

Nicholas Nafziger

October 2, 2023

5  out of  5 rating by Nicholas Nafziger
"Cindy was very helpful."

Kimberly Henson

September 29, 2023

5  out of  5 rating by Kimberly Henson
"Brett was amazing with me and my fiancé. We had no idea what we were doing. He was very fast and so helpful to us."


September 29, 2023

5  out of  5 rating by Bigmax9000
"Brett was Very Nice very quick and thorough"

Bill Coffey

September 23, 2023

5  out of  5 rating by Bill Coffey
"I love this office. The experts are very knowledgeable and always willing to help. I've had several times they have helped me with exactly what I needed. Most recently, Cindy was a huge help when I had a problem with a payment."

Dawn Henry

September 22, 2023

5  out of  5 rating by Dawn Henry
"I talked to Cindy at Mike's office today about my truck policy. She understood exactly what my issues were, and was able to answer all my questions. As always, Cindy was right on top of things in customer service and she is why I have stayed with Mike's agency all these years."

Mark Risley

September 19, 2023

5  out of  5 rating by Mark Risley
"Cindy is a fantastic representative for State Farm in Springfield, Illinois. Always handles my calls with patience. Hail damage to a home is tough because there are several different contractors that you must work with. Roofer, gutters, garage doors, decking and more. So I have my hands full but with Superwoman Cindy from Mikes office I know I’ll get it all done!"

Gabe Jones

September 19, 2023

5  out of  5 rating by Gabe Jones
"Brett was very helpful and informative during my visit. He made everything simple and understandable for me being a first time insurer."